We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST+12

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping is Free on all orders and is by registered airmail with tracking number.

EMS express mail service (up to 8 business day delivery) is available for an extra fee and please contact us if you require this service.

Which payment methods are accepted in the Online Shop?

Bitcoin or any other form of cryptocurrency is our prefered form of payment.

We also have many other payment types which vary from country to country and we will inform you of these once you have purchased.

How long will delivery take?

Delivery by registered mail is usually fairly quick but occasionally small pockets of orders will be delayed by long customs processing times which can extend delivery times by double.

How secure is shopping in the Online Shop? Is my data protected?

Our website is the only website that sells Thiroyd, Thyroid-S and Tman that is securely encrypted withh a ssl certificate to protect your personal information.Our website has https:// and a padlock icon in the browser url which shows our site is secure.

What exactly happens after ordering?

After you make a purchase one of our staff will email you with payment instructions , please check your spam folder as sometimes the email can end up there.

Do I receive an invoice for my order?

If you require an invoice please let us know and we can email you one.

Send us an email